With the spread of the COVID-19 pandemic, many challenges started to appear in early 2020. This called for urgent and vigilant action by the Kingdom of Saudi Arabia which took early and strict precautionary measures, such as border closures, suspension of social events and group prayers, closure of public places (including malls, restaurants, schools and even workplaces), introduction of smart schooling and working, and implementation of a national curfew. These extreme measures were taken to preserve the health and safety of every citizen and resident in Saudi Arabia.
The ICT sector in the Kingdom was not immune from the effects. Meeting the challenges required cooperation from all concerned government and private parties who worked together to support business continuity and mitigate the worst impacts of the pandemic on the Kingdom and its citizens.
as total allocated frequencies to provide digital services reached
in 2016. To meet the increasing demand for data during the pandemic period, CST has provided additional frequencies for operators in the two bands
700 and 800 MHz,
with an increase of
over the frequencies used in those bands.
in data consumption during the pandemic. Thanks to CST’s measures, the network was able to support a
in fixed internet data consumption during the pandemic period, and a
in mobile internet data consumption during the same period.
CST encouraged business continuity, monitored all network indicators around the clock, and provided periodical analysis to prevent any disruptions.
The average daily per capita consumption of mobile data during the pandemic was
which is more than
the global average.