- Service Description
- Service Steps
- FAQs
- Required Documents
- Terms and Condition
Spam Reports
Reporting a specific number that repeatedly communicates with the beneficiary with the aim of disturbing, whether through calls or SMS text messages
Service Steps
FAQs
Complaint: The existence of a dispute or dispute between the beneficiary and the service provider about one of the telecommunications services licensed by CST and requires the beneficiary to address the service provider first through the channels available by the service provider. If the terms of escalation apply (you can return to the service of escalation of communications complaints), then the beneficiary can escalate the complaint to CST. Report: Notifying CST of monitoring unwanted calls or text messages issued by a local number and in violation of the communications system, which falls within the jurisdiction of the CST and may affect the rest of the beneficiaries.
Spam Reports service targets individuals only.
- A copy proving the occurrence of the disturbance, whether a message or a call indicating the disturbing number.
- legal representative appointed by the main beneficiary (in case he wishes to authorize another beneficiary to submit a report on his behalf)
Terms and Condition
The reports details should be within the competence of the Communications, Space and Technology Commission
