• Clock
    Service Process TimeImmediately
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    Service FeesNot Applicable

Frequently Asked Questions

Phone

Mobile Application

Inquire about my numbers

The service allows the user to inquire and view the details of the phone numbers and data SIMs registered by national ID with telecom service providers

Service Level Agreement

The service allows the user to inquire and view the details of the phone numbers and data SIMs registered by national ID with telecom service providers

1. Click on the “Start Service” option.
2. Define the category of the query
3. Enter the ID or commercial registration number
4. Enter the mobile number you want to inquire about (if any)
5. Click on the query option

Only the active and authintcated numbers are shown, but if the number is active and requires authintcation, please commuincate with the service provider through its own channels of communication to authintcate the number in order to avoid canceling the service.

If there are numbers registered with the ID entered in his / her knowledge, or if the service provider fails to execute a previous request for cancellation of service, or if the information generated by the service is challenged, you can file a complaint through a Customer care service channel of the service provider, and if the complaint is not processed within five working days by the service provider, you can apply for a service to escalate communications complaints with the agency through the link.
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