The service is provided within 10 working days from the date of the service request.
Service Level AgreementThe service is provided within 10 working days from the date of the service request.
1. To begin the tariff service on the Mutasil platform, log in via the National Access Portal.
2. Click on "Request New Tariff Approval"
3. Fill out the form
4. Submit it to the authority
5. You will receive a notification containing the request number, which you can use to track its status through the Mutasil platform via the "Track My Requests" page.
It is the adoption of a new tariff by the authority in the event that the service provider wishes to launch a new package in the market.
It takes 10 working days by the authority.
It takes 10 working days by the authority.
It takes 10 working days by the authority.
Yes, the service provider must notify the authority of the launch by clicking on the "Launch" option within 30 days of the proposed launch date, after which the request will be automatically cancelled.
- Basic information for the package to be approved.
- The service provider must be licensed to provide mobile or fixed services, or both.