Unable to open a complaint ticket in service provider portal Report
A service that allows users to notify CST due to services provider refused to open complaint ticket
Service Steps
1. Access the Mutasil Platform
2. Log in through the National Single Sign-On (Nafath) – (You may log in using the Nafath mobile application or by entering your username and password).
3. Click on the “Electronic Services” option from the menu. Then select “Unable to open a complaint ticket in service provider portal Report,” and click on the “Start Service” link.
4. Fill out the complaint form
5. Send the complaint to CST
FAQs
Required Documents
- Commercial Registration,Authorization Letter for the Authorized Representatives,Agency
Terms and Condition
- Not Applicable
