Saudi Domain Names Registrar
Saudi Domain names Registrar License": A document issued by CST to authorize the Registrar to provide Saudi domain name registration services in accordance with the relevant regulations, which contributes to opening the Saudi domain name market and providing multiple options for registrant
Service Steps
1. Login to Mutasil platform.
2. Access the service for the Saudi Domain names Registrar License.
3. Fill in the basic information.
4. Submit the application.
5. Complete the technical tests within a maximum of 3 weeks.
6. After passing the technical tests, the applicant must prepare the registration systems according to the procedural and technical requirements within a period not exceeding 90 days.
7. Payment of the first installment in accordance with the Registrars Regulations For Saudi Domain Names.
8. Issuance of the license.
FAQs
Required Documents
- Application Requirements
- Preparing a detailed proposal about the entity which includes the following:
- i) The entity's experience in hosting and e-services, domain names and add-on services (web hosting, email, apps, cyber security services, etc.)
- ii) That should include a website under Saudi domain name (.sa) which contains description of the entity's services.
- iii) A technical plan to interface with domain registration systems, which includes:
- • The entity's applications, services and databases that are going to be used during the integration phase should be hosted in Saudi Arabia with a Cloud Service Provider or an Internet Service Provider that is accrediated by CST.
- • The entity's technical ability to connect with the systems.
- • The entity's familiarity with Extensible Provisioning Protocol (EPP) as detailed in the operational manual (which can be requested by sending us a request using this link).
- iv) The mechanism of providing domain registration services to the end user:
- • The method of providing services shall be fully electronic.
- • Channels that will be used to provide the services (app, website, etc.)
- • The security measures that will be taken to ensure the protection of users' privacy.
- • The measures that will be taken, and tools that will be used to ensure that changes in registered domains are only done by authorized users. This might include: access and login auditing and monitoring, ensuring the accuracy and validity of entered emails and mobile numbers, etc.
- • The tools and methods that will be used to preserve (user information, service requests, and additional documents) in a persistent manner for the purpose of providing them to SaudiNIC when needed.
- v) The marketing plan for Saudi domain names registration services:
- • The entity's expertise in launching marketing campaigns in the field of digital/electronic services and other related fields.
- • The targeted number of domain registrations during the first 6 months of service.
- • The marketing style and channels used for marketing Saudi domain names.
- • Promotions, deals, or offers provided to end users. (The results of reviewing an application request does not include inherent acceptance or approval for such offers).
- vi) Technical customer support services for Registrants:
- • Technical support channels for users (app, website, call center, etc.)
- • Support availability periods (during work hours, 24hrs, etc.)
- • The size of the team assigned to provide tech support and the percentage of Saudization in it.
- • The targeted average response time for responding to clients.
- • Methods and tools used to monitor customer satisfaction rates.
- • Languages available for tech support.
- vii) The procedures and methods that will be implemented to ensure Registrant compliance with Saudi Domain Name Regulations and Registration Rules:
- • Methods used to ensure the user's eligibility to register Saudi domain names (as pointed in section 2/5 of registration regulation). As well as the eligiblity to register for the desired 2nd level domain SLD) (as described in section 3 of registration regulation).
- • Methods used to ensure that a user has the right to use a domain name (as stated in section 4/4 of the registration regulation).
- • Methods used to verify and validate the user's identity when registering or modifying.
- • Methods used to ensure that the administrative contact's info is accurate and in accordance with registration regulation.
- • Must integrate with Saudi government entities to ensure that the user's info is valid and correct. E.g. (commercial record, national ID, etc.)
Terms and Condition
- Application Eligibility:
- 1- The applicant must be registered in Technology Enterprise Registration Service
- 2- The applicant must be working and expert in technical fields related to hosting services and providing e-services.
- The license is subject to the terms, conditions, and obligations specified in Registrars Regulations For Saudi Domain Names (https://help.nic.sa/en/registrar-regulation)"
