A license allows a service provider to establish, own, operate and maintain elements of the telecommunications infrastructure and provide its services to other service providers who hold individual or other licences.
Service Level AgreementA license allows a service provider to establish, own, operate and maintain elements of the telecommunications infrastructure and provide its services to other service providers who hold individual or other licences.
1. Log in to Business Portal through the national unified access service (Nafath)
2. Click on “Start Service” option.
3. Fill out the request form
4. Share your feedback about the service (Optional)
You can track the status of your request through the 'Requests' on the Mutasil homepage, where the status is regularly updated
Yes, the system allows you to view the status of the request and cancel it through the 'Requests' dashboard, provided that no final action has been taken on the request (approval or rejection).
Yes, you can refer to the user guide attached above for details and steps on how to use the service.
- Submit all documents in Arabic as specified in the regulatory document for providing wholesale sales services for infrastructure and Supporting documents (if applicable) in English.
- Fulfillment of the necessary requirements mentioned in the regulatory document for the service.