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All links to official websites of government agencies in the Kingdom of Saudi Arabia end with .gov.sa

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Regulations of User Protection Rules

  • Document-type
    Document TypeRegulations
  • Decision-Subject
    Decision SubjectCustomer
  • Decision-Number
    Decision Number552/1445
  • Publish-date
    Publish Date08/02/2024
Regulations of User Protection Rules
Based on the Communications and Information Technology Act issued by Royal Decree No. (M/106) dated 11/02/1443 AH, and its bylaw, and based on the regulatory tasks assigned to CST by its Ordinance, and taking into account the needs and regulation of the communications and technology markets Information in the Kingdom, and according to the development of communications markets in the Kingdom and the experiences of other countries; The Authority issues this document to achieve the following objectives:
• Developing the communications and information technology sector, leading to increasing the efficiency of its services and developing its infrastructure.
• Encouraging digital transformation, urging the use of communications and information technology, and benefiting from them in all fields.
• Protecting the public interest, protecting the user and his interests, and raising his level of trust; By provide
Regulations of User Rights Protection Rules.pdf