CST Launches Cloud Computing Maturity Index to Boost Market Competitiveness

The Communications, Space & Technology Commission (CST) launched the “Cloud Computing Market Maturity Index” on the sidelines of the international technology conference LEAP26, seeking to advance Saudi Arabia’s cloud computing market and enhance its competitiveness, while fostering innovation, improving the quality of cloud computing services, and increasing customer satisfaction.

The Index targets cloud computing service providers registered with CST and measures service maturity across six key standards: the diversity and inclusiveness of cloud services, technical expertise and capabilities, customer satisfaction, strategic partnerships, service delivery efficiency, and sales and marketing. These standards include 33 sub-indicators covering technical, operational, and commercial aspects, highlighting the strengths of cloud service providers and identifying areas for improvement.

During the conference, CST announced the Index results and recognized the highest-ranked cloud computing service providers. Google Cloud ranked first, followed by Oracle in second place, STC Solutions in third, Huawei Cloud in fourth, and STC in fifth. Edarat Group was also recognized in the small and medium-sized enterprises (SMEs) category.

The index is part of CST’s ongoing efforts to regulate the technology and emerging technologies sector, enable and develop the cloud computing market, enhance its competitiveness, and improve service quality, by providing reliable data and indicators that support decision-making, enable service providers to enhance their performance, and advance the maturity of cloud computing services across Saudi Arabia.